If a customer requested to cancel an order that was in process to be shipped or was shipped, BestofAudio has the option to charge that customer 25% restocking/processing fee + cost of shipping.
If BestofAudio was not able to ship the product within 14 business days and not 14 calendar from date of order, customer has the option to cancel their order without any restocking/processing fee.
After customer receives product(s) ordered, all sales are final, no exchange, no return for refund, only applicable warranty for repair if product is not working, refer to our warranty policy.
At point of check out, customer agrees to comply with all policy's set forth on this web site by BestofAudio.com
Credit Card refunds usually takes few days to show up on customer credit card account.